Terms & Policy
Welcome to The Content Geeks website. By visiting or using our site (www.thecontentgeeks.com), you agree to the terms set out below. If you don’t agree, please don’t use the site.
These terms apply to all visitors, browsers, and users. If you become a client, additional terms will apply through a separate agreement.
1. Who We Are
We’re The Content Geeks, a boutique creative studio based in Brisbane, QLD, Australia. We offer branding, content creation, short-form video, digital advertising, and AI-powered creative services to clients in Australia and beyond.
You can contact us anytime at: contact@thecontentgeeks.com.
2. Using Our Website
You agree to use this website for lawful purposes only. You must not:
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Try to hack or disrupt our site or servers
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Post or share anything offensive, abusive, or illegal
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Reuse our content without permission
We do our best to keep the website accurate and up to date, but we can’t guarantee everything will always be perfect. Use the information on this site at your own risk.
3. Intellectual Property
Unless stated otherwise, all content on this site, including text, images, videos, designs, branding, and logo, is owned by or licensed to The Content Geeks. It’s protected by Australian copyright and trademark laws.
You may:
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Browse the site for personal or business research
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Not copy, reproduce, or redistribute our content without written permission
If you'd like to feature or share our work, please feel free to reach out.
4. Third-Party Tools & LinksWe may include links to other websites or embed tools like booking forms, AI demos, or social media content. We’re not responsible for what happens on those third-party platforms, use them at your own discretion.
5. AI-Generated and Experimental ContentSome of the content we share (e.g. demos, concept videos, visuals, or copy) may be created with the help of artificial intelligence tools like OpenAI, Runway, or Sora. These are for inspiration, illustration, or education only, they are not legal, financial, or factual advice.
We are transparent about how and when AI is used, and we encourage all users to critically assess AI-generated content.
6. Website Availability
We aim to keep our site online and running smoothly, but we can’t guarantee it will always be accessible, error-free, or uninterrupted. We may change, suspend, or shut down parts of the site at any time, without notice.
7. Liability & DisclaimersTo the fullest extent allowed by Australian law:
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We are not liable for any direct or indirect damages that result from using our website or relying on its content
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This includes errors, omissions, delays, website downtime, or losses resulting from using any of our AI-generated content or tools
Under Australian Consumer Law, you may be entitled to certain rights and remedies, and nothing in these terms limits those rights.
8. PrivacyYour privacy matters to us. Please refer to our Privacy Policy to see how we collect, store, and use your data.
9. Changes to These Terms
We may update these terms from time to time to reflect new laws, tools, or changes in how we operate. The latest version will always be posted on this page. We recommend checking back now and then.
10. Jurisdiction
These terms are governed by the laws of Queensland, Australia. Any disputes will be handled in the courts of QLD, unless otherwise agreed in writing.
11. Questions?
If you have any questions about these terms, drop us a line at contact@thecontentgeeks.com.
By using this website, you agree to our Terms of Service and Privacy Policy.
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We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and share your information when you use our website, services, and interact with us.
We’re based in Brisbane, QLD and comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). If you have any questions, please reach out to us at contact@thecontentgeeks.com.
1. What Information We CollectWe only collect personal information that we need to deliver our services effectively. This may include:
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Your full name and contact details (email, phone number)
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Business name, website, and social handles
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Payment and billing details (only when necessary)
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Project-related files, instructions, and communication
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Analytics data from our website (e.g. page views, time on site)
We also use cookies and third-party tools (like Google Analytics, Meta Pixel, etc.) to help improve your experience and understand how our site is being used.
2. How We Collect ItWe collect information when you:
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Fill out a form on our website
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Book a discovery call or service
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Email us, call us, or DM us
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Use our website (through cookies and tracking tools)
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Work with us as a client, supplier, or partner
Where possible, we collect your information directly from you. If we ever need to collect it from someone else (e.g. referrals), we’ll let you know.
3. Why We Collect ItWe collect and use your information so that we can:
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Communicate with you clearly
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Provide our services to you
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Send proposals, invoices, and project materials
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Manage bookings, contracts, and client accounts
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Improve our services, website, and content
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Market our services to potential clients (with your consent)
4. How We Store and Protect ItYour information is securely stored using trusted platforms such as Google Workspace, Notion, Stripe, Canva, and other project management or creative tools.
We take steps to protect your information, including:
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Secure cloud-based storage
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Password-protected accounts
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Restricted access to files
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Regular updates and checks on our digital systems
We don’t store credit card details, and we never sell or rent your personal information.
5. Who We Share It WithWe only share your information when absolutely necessary, such as:
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With trusted service providers who help us run the business (e.g. payment processors, design platforms, AI tools, contractors)
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With your consent (for testimonials or collaborative content)
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When legally required (e.g. court orders or audits)
All our third-party providers must also comply with privacy laws and only use your data to help us deliver our services.
6. Use of AI and Third-Party ToolsAs part of our creative process, we use AI-powered tools (such as OpenAI, Canva AI, Runway ML, and similar platforms) to enhance our work.
We are careful to:
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Only input the minimum necessary information
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Never share sensitive or confidential data into these tools
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Use tools that are reputable and have their own privacy commitments
By working with us, you acknowledge and consent to the use of these tools as part of our service offering.
7. Your Rights and ChoicesYou have the right to:
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Access the personal information we hold about you
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Ask us to correct or update your information
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Withdraw consent (e.g. unsubscribe from emails)
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Ask us to delete your data, where appropriate
Just email us at hello@thecontentgeeks.com and we’ll respond within 30 days.
8. How Long We Keep Your InfoWe keep your information only for as long as needed to fulfil the purposes outlined above (e.g. working together, legal obligations, or historical reference). After that, we securely archive or delete it.
9. Overseas Use and StorageSome of the tools and platforms we use may store data on servers located outside Australia (e.g. USA, Europe). Where this happens, we do our best to ensure your data is protected to Australian standards, and we only work with providers that meet global security benchmarks.
10. Changes to This PolicyWe may update this Privacy Policy from time to time to reflect changes to the law or how we operate. We’ll post any updates on our website with a new date at the top of this page. We recommend checking this page now and then to stay informed.
11. Got Questions?We’re here to help. For any questions or concerns about your data, privacy, or this policy, contact: contact@thecontentgeeks.com.
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We believe AI can supercharge creativity, unlock efficiency, and help brands show up in bold new ways, but only if used with care.
As a creative studio blending human-led strategy with AI-powered workflows, we’re committed to using artificial intelligence responsibly, ethically, and transparently. This is our promise to our clients, our community, and the future.
Our Commitments
1. Human-Centred Creativity
AI helps us move faster and think bigger but people always come first. Every project is reviewed, refined, and directed by real humans. Always.
2. Transparency by Design
We’re upfront when AI is used in our creative process. Whether it’s visual ideation, script drafting, or video mock-ups, you’ll know what’s AI-assisted and what’s made by hand.
3. Ethical Use Only
We never use AI to deceive, exploit, or harm. We actively avoid bias, harmful stereotypes, or misinformation and we refuse projects that compromise this stance.
4. Client Choice & Control
We work with our clients to define where and how AI fits into a project. You’ll never be forced into an AI-led solution, and you can always request a human-only workflow.
5. Privacy and Data Integrity
We protect your data. We never feed sensitive client information into public AI systems, and we only use reputable, privacy-compliant tools that meet global standards.
6. Continuous Learning & Accountability
We’re always learning, testing, and adapting our approach as AI evolves. If something goes wrong, we take responsibility and fix it fast. If you have concerns, we listen.
Why This Matters
AI is here to stay. We believe in using it to amplify human imagination, not replace it. This policy is part of how we stay creative, curious, and conscious, so you can feel confident in the work we make together.
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